Effective date: October 23, 2026
Complete Tech Services LLC (“Complete Tech Services,” “we,” “us”) operates completetechservices.com. This policy explains what information we collect through this website, how we use it, and the choices you have. It covers this website only, not the IT services we perform for clients, which are governed by our service agreements.
Information you give us
When you use our contact form, we collect your name, email address, phone number (optional), and the message you write. We use this information only to respond to your inquiry, provide the services you ask about, and keep a record of our communications with you.
Form submissions are emailed to us and also stored in our website database so that no request is lost. We do not record your IP address with form submissions.
Information collected automatically
Like most websites, we use a small number of tools that collect information automatically when you visit:
- Google Analytics (through Google Site Kit) uses cookies to help us understand how visitors use the site — for example, which pages are viewed, how long visits last, the general location (city/region) of visitors, the device and browser used, and how people found us. You can opt out with the Google Analytics Opt-out Browser Add-on. Learn more about how Google uses information from sites that use its services.
- Jetpack Stats (by Automattic) collects basic, aggregated visitor statistics such as page views and referring sites.
- Security and spam protection. Our hosting provider and security tools may log IP addresses and request information to block malicious traffic, prevent spam, and protect the site.
We use this information to operate, secure, and improve the website. We do not use it to identify individual visitors.
Cookies
Cookies are small files stored by your browser. This site uses cookies for analytics (Google Analytics) and for basic site functionality. You can block or delete cookies in your browser settings; the site will still work without them.
How we share information
We do not sell or rent your personal information, and we do not share it for advertising. We share information only:
- with service providers that help us run the website — such as our web host (DreamHost), Google, and Automattic (Jetpack) — who process it on our behalf;
- when required by law, or to protect our rights, our clients, or the security of the site.
How long we keep it
We keep contact-form messages and related correspondence for as long as needed to respond to you and maintain normal business records, and then delete them. Analytics data is retained according to our Google Analytics settings.
Your choices and rights
You may ask us to tell you what personal information we hold about you, correct it, or delete it by contacting us using the details below. We will respond within a reasonable time. Depending on where you live, you may have additional rights under your state’s privacy laws.
Security
We use reasonable administrative and technical measures, including encrypted (HTTPS) connections, to protect information submitted through this site. No method of transmission or storage is completely secure, but we work to protect your information.
Children
This website is intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Complete Tech Services LLC
Boston, MA
Email: [email protected]
Phone: 617-329-1724